What does mediating a customer dispute with a business do?

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Dear Ms. Allison: I have a dispute with a company. I keep trying to resolve it but think I am getting “the run around”. Things keep dragging out, on and on, but there is a time limit for me to take action and I have become suspicious that they are taking advantage of me by…

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Bringing outside talent into a family business succession debate?

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Dear Ms. Allison: My family is fighting over where to go next with our mid-sized company. We want to grow and some of us think we should bring in executives from outside the family to get a better perspective and add to our current skills. Others are afraid that letting in “outsiders” will lose control…

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Mediating a Partner Dispute about Business Succession

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Dear Ms. Allison: My employers have come to a standoff. They no longer speak except behind closed doors. They seem unaware that we can all hear them angrily yelling back there. About 16 months ago, I was asked for some managers’ employee evaluations and information on business succession (I do the HR stuff). Things seemed…

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Aren’t Mediators as expensive as Lawyers?

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Dear Ms. Allison: I thought about mediation for my business dispute, but in researching mediators, some cost as much as lawyers. It looks like I’d just be spending my same money on a mediator instead of a lawyer. Where’s the cost savings? MRP, Denver Dear MRP: Great question. Really experienced private mediators may indeed have…

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3 Problems To Solve With Family Business Mediation

Many people think of mediation instead of court when looking to resolve personal or family disputes and business disagreements. It is faster, more affordable, and less contentious as a problem-solving tool than a lawsuit will ever be. Mediation is also the best solution for family business disputes that muddy the waters between personal and business…

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